Question 1

Do you offer weekly (or ongoing) cleaning contracts?

Accepted Answer

We offer both weekly and ongoing cleaning contracts to meet your needs. Our eco-friendly cleaning services are tailored to ensure your home or office remains spotless and healthy. With our flexible subscription plans, you can enjoy consistent, high-quality cleaning using our specially formulated, environmentally friendly products. Whether you need service once a week, bi-weekly, monthly or more frequently, we've got you covered. For more details on our contract options and to customize a cleaning plan that works best for you, please visit our website or contact our customer service team.

Question 2

How long have you been in business?

Accepted Answer

Nature Kleen has proudly been serving customers with eco-friendly cleaning services and products since our founding in 2003. Over the past decades, we have committed ourselves to providing high-quality, sustainable solutions that make a positive impact on both our customers' lives and the environment. Our extensive experience in the industry has allowed us to develop a comprehensive range of effective and environmentally responsible cleaning products, backed by exceptional service that our loyal customers have come to rely on.

Question 3

Do you have insurance?

Accepted Answer

Nature Kleen is fully insured to ensure the safety and satisfaction of our customers. We understand the importance of trust in our eco-friendly cleaning services and products, and our comprehensive insurance coverage reflects our commitment to delivering a reliable and secure experience. If you have any specific questions about our insurance policies, please don't hesitate to contact our customer service team for further details.

Question 4

How much will it cost to clean my house?

Accepted Answer

At Nature Kleen, the cost of cleaning your house depends on several factors, including the size of your home, the level of cleaning required, and any additional services you might need. As an eco-friendly cleaning service, we pride ourselves on offering competitive rates while using environmentally safe products. For an accurate quote, we recommend reaching out to us through our website or calling our customer service team. to set up an appointment for a free assessment of your home.

Question 5

Do you provide evening and weekend cleaning service?

Accepted Answer

At Nature Klee, we prioritize the well-being of both our customers and our staff. Our decision not to offer evening and weekend cleaning services stems from a commitment to sustainable business practices and employee welfare. 
We believe in providing our team with a balanced work-life schedule, allowing them to rejuvenate and maintain a high standard of service during regular business hours. 
Moreover, our eco-friendly cleaning products and procedures are most effective when used under optimal lighting conditions, typically available during daytime hours. This ensures maximum efficiency and the highest quality results for our clients. We appreciate your understanding and are confident that our weekday services will meet your eco-friendly cleaning needs excellently.

Question 6

Why do I need a professional cleaning service?

Accepted Answer

Investing in a professional cleaning service such as Nature Kleen ensures that your space is pristinely maintained with eco-friendly products, promoting a healthier environment for you and your family. Our expert team utilizes advanced techniques and green solutions to effectively eliminate dirt, allergens, and bacteria, which can significantly improve indoor air quality and overall cleanliness. Additionally, hiring professionals saves you time and effort, allowing you to focus on other important tasks while we handle the tedious work. With our commitment to sustainability and thorough attention to detail, Nature Kleen provides a cleaning service that not only meets but exceeds the highest standards of hygiene and environmental responsibility.

Question 7

Do you charge extra for heavy-duty cleaning, pets, or other services?

Accepted Answer

At Nature Kleen we pride ourselves on offering transparent and eco-friendly cleaning services without hidden costs. While our standard cleaning packages cover a wide range of cleaning tasks, there may be additional charges for heavy-duty cleaning or homes with pets due to the extra time and specialized products required. 
For instance, deep-cleaning heavily soiled areas or dealing with extensive pet hair might incur additional fees. We always strive to clearly communicate any extra charges before commencing work, ensuring you have complete visibility and can make informed decisions. Please contact our customer service team for a detailed quote tailored to your specific needs.

Question 8

Why Choose A Green Cleaning Service?

Accepted Answer

Choosing Nature Kleen's green cleaning services and products brings numerous benefits for both you and the environment. Our eco-friendly cleaning solutions are made from natural, non-toxic ingredients that are safe for your family and pets, reducing the risk of allergic reactions and respiratory issues. 
Additionally, our products are biodegradable and come in recyclable packaging, minimizing your carbon footprint. 
Traditional cleaning products often contain hazardous chemicals that can pollute the air and water, but our green alternatives ensure a healthier home and planet. By opting for Nature Kleen, you're supporting a business committed to sustainability, eco-consciousness, and creating a safer, cleaner world for future generations.

As for businesses, our services involve specific techniques that differ markedly from traditional methods. These techniques focus on reducing environmental impact and promoting sustainability. For instance, color-coded cleaning practices prevent cross-contamination between different areas of a commercial space, such as bathrooms and kitchens, which improves hygiene without extra chemical use.
Nature Kleen's biodegradable, non-toxic products improve indoor air quality and reduces health risks. Still, the benefits of using our products and services go beyond environmental responsibility. Commercial clients choose green cleaning for its direct impact on workplace wellness and productivity. Studies have shown that improved indoor air quality can lead to better employee performance and reduced absenteeism. Additionally, businesses that advocate for environmental sustainability through practices like green commercial cleaning can boost their corporate image and appeal to a broader, more environmentally aware customer base.
Choosing green cleaning is a commitment to a healthier, more sustainable future for everyone in the home as well as the workplace.

Question 9

Do I need to provide any of the needed cleaning equipment or supplies?

Accepted Answer

In order to ensure our continued commitment to sustainability, we do recommend certain tools that meet our standard. These tools, which include sponges, cloths and scrub brushes, are available to our clients for purchase as a kit; or we can make the list of tools available for clients to purchase on their own.

As for the vacuum cleaner, At Nature Kleen, our commitment to providing eco-friendly cleaning services extends to minimizing the carbon footprint associated with our operations. By asking clients to provide their own vacuum cleaner, we eliminate the need for transportation of bulky equipment, which in turn reduces fuel consumption and carbon emissions.

Additionally, using a vacuum cleaner that is already part of your household ensures compatibility with your electrical systems and avoids potential cross-contamination from different environments. This approach aligns with our ethos of promoting sustainability and delivering high-quality, eco-conscious cleaning solutions tailored to your home. If you have any questions or need recommendations on eco-friendly vacuum cleaners, our team is more than happy to assist.

Question 10

Are green cleaning products as good as commercial products?

Accepted Answer

At Nature Kleen, we understand that effectiveness and sustainability are top priorities for our customers. Our eco-friendly cleaning products are formulated to be just as effective as traditional commercial products without the harmful chemicals. We rigorously test each product to ensure they not only meet industry standards but also offer superior cleaning power. 
Additionally, our green products are designed to be safe for your family, pets, and the environment, giving you peace of mind while maintaining a clean and healthy home. Choose Nature Kleen for cleaning solutions that are both effective and responsible.

Question 11

Who are your targeted clients?

Accepted Answer

Our clients include environmentally conscious individuals and families, health-conscious homeowners, and businesses committed to sustainable practices. Our customers prioritize eco-friendly products that are safe for their families and pets, reduce their carbon footprint, and contribute to a healthier planet. 
Additionally, small and large businesses looking to improve their environmental impact and create a safer working environment for their employees and customers also comprise a significant part of our clientele. At Nature Kleen, you can be assured of high-quality, effective cleaning solutions that align with your green values and help you maintain a clean, safe, and sustainable space.
Our clients also include those who are looking for a reliable, professional and effective cleaning service.

Question 12

What are the main criteria I should look for in my cleaning service?

Accepted Answer

People who need cleaning services often face a range of issues, including finding trustworthy providers, using eco-friendly products, inconsistent quality, and timely service delivery.

At Nature Kleen, we aim to resolve these concerns through our comprehensive service offerings:

1. Trustworthy Providers: We carefully vet all our cleaning professionals through rigorous background checks and training programs, ensuring they are reliable and skilled. 
2. Eco-Friendly Products: As an online store specializing in eco-friendly cleaning services and products, we prioritize the use of non-toxic, biodegradable cleaning solutions that are safe for both our customers and the environment.  
3. Consistent Quality: Our service model emphasizes consistent high-quality cleaning, backed by customer feedback mechanisms and regular performance reviews to maintain excellence.  
4. Timely Service Delivery: We understand the importance of punctuality and flexibility. Our online scheduling system allows customers to book services at their convenience, with guaranteed on-time arrivals and efficient cleaning processes.

By addressing these common issues, Nature Kleen not only provides reliable and eco-conscious cleaning services but also ensures a seamless and satisfactory experience for all our customers.

Question 13

How can Nature Kleen help busy parents who don't currently have a cleaning service?

Accepted Answer

At Nature Kleen, we understand that balancing work, family, and personal time can be incredibly challenging for busy parents. Without a cleaning service, the struggle to maintain a clean and healthy home often adds to daily stress.

At Nature Kleen, our eco-friendly cleaning services and products are specifically designed to bring convenience and peace of mind to your life. Our professional cleaning teams use green, non-toxic products to ensure your home is spotless without compromising your family's health or the environment.

Additionally, our range of eco-friendly cleaning supplies is perfect for parents who prefer to clean on their own schedule but want effective and safe products. Trust Nature Kleen to help you reclaim your time and create a healthier, cleaner home for your family.

Question 14

What type of natural disinfectants does your company you use?

Accepted Answer

At Nature Kleen, we are committed to providing eco-friendly cleaning services and products that are safe for both your family and the environment. That's why we use a variety of natural disinfectants, including: 
1. Vinegar: Known for its acetic acid content, vinegar is effective in killing many bacteria and viruses. 
2. Tea Tree Oil: This essential oil possesses natural antibacterial and antifungal properties, making it a strong disinfectant. 
3. Lemon Juice: The natural citric acid in lemon juice helps in breaking down many types of grime, and it also has antibacterial qualities. 
4. Hydrogen Peroxide: A powerful disinfectant, hydrogen peroxide is effective against a wide range of microorganisms. 
5. Baking Soda: While primarily a deodorizer and abrasive cleanser, baking soda also functions as a mild disinfectant. 
6. Essential Oil Blends: We create specific blends of essential oils like lavender, eucalyptus, and peppermint, which are known for their antibacterial and antiviral properties.  These natural ingredients are selected for their effectiveness and minimal environmental impact, aligning with our mission to offer sustainable and eco-friendly cleaning solutions.

Question 15

What services are included in a routine residential green cleaning by Nature Kleen?

Accepted Answer

At Nature Kleen, our routine residential green cleaning service is designed to provide a thorough and eco-friendly cleaning experience for your home. Our dedicated team utilizes environmentally safe products and practices to ensure a spotless and healthy living space. 
Here's what you can expect from our routine green cleaning:  
1. Dusting and Wiping: We dust and wipe all accessible surfaces, including shelves, countertops, furniture, and other flat surfaces. Our cleaning products are non-toxic and safe for the environment. 
2. Vacuuming and Sweeping: We vacuum carpets, rugs, and upholstery.
3. Mopping Floors: We mop hard surface floors with biodegradable and non-toxic cleaning solutions that leave your floors clean and streak-free. 
4. Bathroom Cleaning: Our team thoroughly cleans and sanitizes bathroom fixtures, including sinks, toilets, showers, and bathtubs, using water-based and plant-derived disinfectants.  
5. Kitchen Cleaning: We clean and sanitize kitchen countertops, sinks, stovetops, and appliance exteriors with non-toxic cleaners. We also wipe down cabinet fronts and mop the kitchen floor.  
6. Trash Removal: We empty trash bins and ensure that all waste is disposed of in an environmentally responsible manner, including recycling where applicable.  
7. Mirror and Glass Cleaning: Mirrors and glass surfaces are cleaned using ammonia-free products that deliver a streak-free shine.  
By choosing Nature Kleen, you are supporting a healthier home environment and a greener planet. We are committed to providing excellent service while prioritizing the health and well-being of your family and the environment.

Question 16

What services are included in a routine commercial green cleaning from Nature Kleen?

Accepted Answer

At Nature Kleen, our routine commercial green cleaning service includes an array of eco-friendly cleaning tasks designed to maintain a healthy and sustainable workspace. 
Our services include:  
1. Surface Cleaning: Dusting and wiping down all surfaces, including desks, countertops, and shelves, using eco-friendly cleaning agents. 
2. Floor Care: Sweeping, vacuuming, and mopping floors with biodegradable and non-toxic products to ensure a clean and safe environment. 
3. Restroom Sanitization: Thorough cleaning and sanitization of restrooms, including toilets, sinks, mirrors, and fixtures, using green cleaning products to reduce chemical exposure. 
4. Waste Management: Emptying trash and recycling bins, and replacing liners with biodegradable options to support waste reduction. 
5. High-touch Areas: Disinfecting high-touch points such as door handles, light switches, and elevator buttons to minimize the spread of germs without the use of harsh chemicals. 
6. Window Cleaning: Cleaning interior windows and glass surfaces with natural, streak-free solutions that are safe for the environment. 
7. Air Quality: Using HEPA-filter vacuum cleaners to improve indoor air quality by capturing allergens and pollutants.  These comprehensive services ensure a cleaner, healthier workplace while aligning with our commitment to eco-friendly practices. Our approach not only keeps your commercial space spotless but also prioritizes the well-being of your employees and customers.

Question 17

What services are included in a deep residential green cleaning by Nature Kleen?

Accepted Answer

At Nature Kleen, our deep residential green cleaning service is a thorough and eco-friendly way to refresh your home. Here's what we include in our comprehensive cleaning package:
 - Kitchen: Detailed cleaning of all appliances, inside and out, including the oven, fridge, and microwave. All countertops, cabinets (inside and out), sinks, and backsplashes will be thoroughly scrubbed and sanitized. 
- Bathroom: Deep cleaning and sanitization of toilets, sinks, tubs, showers, tiles, and grout. We also clean and polish mirrors, fixtures, and bathroom cabinets (inside and out). 
- Living Areas and Bedrooms: Dusting and wiping down all surfaces, including furniture, baseboards, window sills, and light fixtures. We also vacuum and mop floors, including under furniture and in hard-to-reach areas. 
- Windows: Cleaning of all interior windows and sills to ensure a clear, streak-free shine. 
- Additional Eco-Friendly Touches: We use only green, non-toxic cleaning products that are safe for your family and the environment. 
Our  cloths and handcrafted cleaning solutions ensure a spotless, allergen-free home.  Experience the ultimate in cleanliness and sustainability with Nature Kleen’s deep residential green cleaning services, and enjoy a healthier living space today!

Question 18

What services are included in a deep commercial green cleaning offered by Nature Kleen?

Accepted Answer

At Nature Kleen, we pride ourselves on providing a comprehensive and eco-friendly deep commercial green cleaning service. Our specialized process includes the following:  1. Thorough dusting and wiping of all surfaces using biodegradable cleaning agents. 
2. Deep cleaning of carpets with non-toxic, plant-based solutions to ensure a safe and fresh environment.
 3. Sanitizing and disinfecting high-touch areas such as door handles, light switches, and office equipment using environmentally friendly products. 
4. Detailed cleaning of restrooms, including scrubbing sinks, toilets, and urinals with sustainable, chemical-free cleaners. 
5. Mopping and polishing floors with green-certified cleaning solutions that leave no harmful residue. 
6. Cleaning and sanitizing kitchen and breakroom areas, including countertops, appliances, and sinks, using green cleaning techniques. 
7. HEPA vacuuming to capture and remove allergens and airborne particles, providing a healthier indoor air quality. 
8. Window cleaning using eco-friendly products to ensure a streak-free shine without impacting the environment. 
9. Removing trash and recycling, while using compostable liners to reduce waste. 
10. Use of cotton cloths and mop heads to minimize landfill waste and ensure effective cleaning.  
At Nature Kleen, we are committed to providing a safe, clean, and healthy work environment through our extensive green cleaning services.

A green clean, you can breathe in

Frequently Asked Questions